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Summary In this episode of Retaili$tic, Deborah Weinswig and Ben Miller discuss the evolving landscape of the luxury market, focusing on digital transformation, the role of startups, and changing consumer behaviors. They explore the impact of AI on customer engagement, the dynamics of the resale market, and the importance of emotional connections in luxury retail. The conversation also highlights geographical insights, the rise of local luxury brands, and the future opportunities within the sector. Takeaways The luxury market is undergoing significant digital transformation. Startups are crucial in driving innovation within the luxury sector. Invisible AI is reshaping customer engagement strategies. Resale markets are growing rapidly, especially in fashion. Consumer behavior has shifted post-pandemic, affecting luxury sales. The luxury market is bifurcating, with wealth concentration at the top. Emotional engagement is key for luxury consumers. Local luxury brands are gaining traction against established players. Department stores are evolving into experiential platforms. Defining luxury is becoming more complex, focusing on experiences over products. Chapters 00:00 Exploring the Luxury Market Landscape 02:56 Digital Transformation in Luxury Retail 05:18 The Role of Startups in Luxury 08:10 Invisible AI and Customer Engagement 11:08 Resale Market Dynamics 13:40 Consumer Behavior Shifts Post-Pandemic 16:18 Luxury Market Bifurcation 19:05 The Importance of Emotional Engagement 21:53 Geographical Insights in Luxury Consumption 24:40 The Rise of Local Luxury Brands 27:16 Department Stores and the Luxury Experience 29:55 Defining Luxury in a Changing Market 32:06 Future Opportunities in Luxury Retail Coresight Research helps retail clients accelerate innovation and growth. We focus on disruption at the intersection of retail and technology – and help you understand what it means for your business. Facebook: / coresightresearch Twitter: / coresightnews LinkedIn: / coresight-research Register for a user account to leave comments and access more research, including Company Earnings, Company Profiles and Presentations: https://coresight.com/membership/regi...