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Hello, everyone! In this tutorial, we'll explore a simple Complaint Management System developed in Python. This system enables users to submit, view, and resolve complaints. Let's dive in! Step 1: Submitting a Complaint: First, let's submit a complaint. Choose option 1 from the menu. Enter the complaint title, for example, "Slow Internet," and provide a brief description, such as "Experiencing a slow internet connection." Great! Complaint submitted successfully! Step 2: Submitting Another Complaint: Now, let's submit another complaint. Again, choose option 1. This time, enter the complaint title as "Broken Chair" and describe the issue, for instance, "The chair in the cafeteria is broken." Excellent! Second complaint submitted successfully! Step 3: Viewing Complaints: To view the list of complaints, select option 2. You'll see the titles and statuses of the submitted complaints. In this case, "Slow Internet" and "Broken Chair" are both listed as "Pending." Step 4: Viewing Complaint Details: If you want to see more details about a specific complaint, choose option 3. Enter the complaint index, for example, "1" for "Slow Internet." You'll get details like the title, description, status, and timestamp. Awesome! Step 5: Resolving a Complaint: Now, let's resolve a complaint. Pick option 4. Enter the complaint index, say "1" for "Slow Internet." The system will mark it as "Resolved." Well done! Step 6: Viewing Updated Complaint List: To confirm the changes, choose option 2 again. Now, you'll see "Slow Internet" marked as "Resolved," while "Broken Chair" remains "Pending." Step 7: Exiting the System: Finally, when you're done using the system, choose option 5 to exit. That's it! You've successfully used the Complaint Management System. Thank you for watching.