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In this insightful Lunch and Learn webinar, industry experts discuss crucial topics for Managed Service Providers (MSPs) in 2024, including how to double down on business goals, manage client expectations, and leverage tools like Business Impact Analysis (BIA) to enhance service delivery. Key highlights include: • The importance of reevaluating annual plans mid-year and aligning them with business goals. • How MSPs can help clients manage the complexity of tools and platforms, especially post-COVID. • The growing significance of compliance, cybersecurity insurance, and the evolving role of MSPs. • A deep dive into Business Impact Analysis (BIA) and how it should be a precursor to business continuity and disaster recovery planning. • Real-world examples of how RTO/RPO objectives and customer engagement can impact MSP services. • Insights into scaling BIA for SMB clients and how to structure pricing and service delivery effectively. Join us for a thought-provoking discussion on how MSPs can position themselves for long-term success by adapting to market changes and client needs. Key Topics: • Business Impact Analysis (BIA) for MSPs • RTO/RPO in business continuity planning • Cybersecurity insurance and compliance • Scaling BIA services for SMBs • MSP success strategies for 2024 Learn more and subscribe to Ntiva's Lunch and Learn series: www.ntiva.com/webinars #MSP #BusinessImpactAnalysis #Cybersecurity #BIA