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What Interpreters Learn from Medical Training and Research: Delivering bad news is one of the hardest tasks in the medical field. Doctors, medical students, nurses, and clinicians are often faced with this challenge—and so are we as interpreters. This webinar will equip you with the essential tools to be prepared and anticipate challenging scenarios in advance. We will cover the most common questions asked by physicians to patients when delivering bad news, allowing the interpreter to be better prepared emotionally and linguistically. Learning Objectives: 1. Provide participants with a clear understanding of “Bad News” as perceived by the patient. 2. Explore different challenges faced by interpreters when delivering bad news and apply the NCIHC National Code of Ethics and National Standards of Practice. 3. Review the EPEC model used by physicians, its techniques and how to implement it.