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In this #LeadershipDeepDive episode Sven Egyedy, CIO & CTO of Federal Foreign Office of Germany talks with Hendrik Deckers about his efforts to bring home over 200,000 German citizens home when the first wave of Coronavirus hit the entire world. Sven’s team implemented the „Rueckholprogramm“: ✅ a stable worldwide working system implemented within 24 hours ✅ 2 h sprints allowed for the system to be tested and fully operational ✅ risk mitigation by providing an integrated dev-ops team ✅ full agile framework in the highly regulated public sector ✅ strict security approach based on an individual risk-assessment “My role is to provide an environment where as a team we can work in a really good way”, says Sven and stresses the importance of empowering people and giving them a clear goal. Every year CIONET nominates top CxOs as finalists of the European Digital Leader of the Year. Sven represents Germany in the Public Sector category. Join us on the special edition of #CIONEXT on September 15 at 14:30 CET where we will feature all the finalists of the Public sector & Non-profit and Finance categories and announce winners. Table of contents: 01:06 | Introduction and Sven Egyedy’s background • Three academic degrees: in law, business and social science • This path of professional development helped Sven a lot to become a better project manager and eventually CIO • Convinced European citizen 03:49 | About Federal Foreign Office of Germany • Worldwide diplomatic organization with around 240 duty stations and 13 000 employees 06:24 | COVID Repatriation Program • In March 2020 when COVID hit, there were more than 200 000 Germans around the world who wanted to come back to Germany • Existing system collapsed when 240 000 users accessed it simultaneously • Extremely stressful situation for the whole IT department • In spite of instant reaction (crisis team was set up, 600% additional power in the system), the system crashed again • Final plan: develop a system within 24 h • In one night, a completely new system was built in sprints of two hours with a team of 40 people around the globe and the strategic business partner 14:14 | Lessons learnt • Empowering people & motivate the team • Allow for mistakes • Trust • Clear responsibilities, set goals & framework • First public cloud system running 20:24 | Managing and preventing humanitarian crisis • Background: former head of the Crisis Department gave an idea to use all the data to foresee and prevent crisis • The goal: “to have a decision support system” which helps diplomats to analyze and take correct decisions • “From the beginning, we decided we put some additional effort in to not only build a separate platform, but to build a blueprint with a few platforms that can be multiplied for any IT systems” • PLAIN platform was developed and agreed as standard within the whole organization 27:00 | Digital & IT internal organization 28:22 | Rotation system 29:23 | Sven’s role • “My role is to provide an environment where as a team we can work in a really good way” 31:34 | Sven’s management & leadership style • “I give a lot of empowerment, so I'm very convinced that, uh, people have the best working environment if they have a clear goal” • Providing all the necessary resources • Visionary leader style • Heads-on approach 35:48 | Attracting talents • Engagement as the key value 37:16 | What drives Sven? • “I’m a public sector guy” • Seeing that his work really serves the citizens 38:48 | MBTI: the Entrepreneur 43:06 | Sven’s core values • Democracy and constructive discussion 44:27 | Sven’s mentors 46:38 | Personal mantra • “Be disciplined” 46:56 | The best & worst thing in life • The best: meeting his wife • The worst, but with positive aspects to it: doing master while working 52:32 | Advice for people starting out • “Take responsibility” • “If you have responsibility, you have to take decisions” • “Empower your team” #Development #Innovation #TechnologyLeadership #DigitalLeadership #CIO #CXO #EDLOTY2021 #DigitalLeaders