Inside a 24/7 Cybersecurity Team: How They Spot and Stop Attacks | Goldphish x SilverSky скачать в хорошем качестве

Inside a 24/7 Cybersecurity Team: How They Spot and Stop Attacks | Goldphish x SilverSky

What does defending dozens of SMBs and mid-market firms look like from inside a 24/7 SOC? In this Go Phish episode, Dan Thornton talks with EJ (Efrain) Orsini, Director of Security Operations & Deputy CISO at SilverSky, about running MDR at scale—where AI and automation help, but humans make the calls. We dig into real-world triage, the flood of “impossible travel” alerts (and why VPN/streaming create noise), stubborn MFA resistance, culture change, global compliance headaches, and smarter ways to reduce alert fatigue (including automating evidence for audits). 🔗Guest & Resources Connect with Efrain Orsini:   / eorsinijr   Learn more about SilverSky:   / silversky   🤝Connect with Me My LinkedIn:   / dan-thornton-1927429   Goldphish: https://www.goldphish.com/ Want to be on the podcast? Send an email to dan@goldphish.com What you’ll learn: 1. How MDR/SOC teams prioritize incidents across many customers 2. Where AI/ML genuinely saves time (enrichment, routing) and where humans must decide 3. Why “impossible travel” is spiking—and how to tune for location, baselines, and policy 4. The people problem: MFA pushback, training that sticks, and no-blame cultures 5. Practical next steps to cut false positives and prep for audits Hashtags #MDR #SOC #Cybersecurity #SMB #ImpossibleTravel #AI #SecurityOperations #SecurityAwareness #MFA #Compliance #GoPhish #Goldphish #silversky 📌Chapters 00:00 – Intro & Episode Setup 00:03 – Guest Intro: EJ (Efrain) Orsini & SilverSky 00:35 – What SilverSky Does (MDR/SOC Overview) 01:36 – A Day in the SOC: How the Team Works 03:31 – Training & Culture in Security Operations 04:35 – Prioritising Incidents & Severity/Triage 08:02 – “Impossible Travel” & Geolocation Alerts 09:33 – MFA Resistance & User Behaviour 12:39 – Compliance Across Regions (GDPR, HIPAA, etc.) 16:39 – Reducing Alert Fatigue & False Positives 17:44 – Where to Find EJ & SilverSky / Wrap-Up ____________________________________________ 🌍 Our sites: Website: https://www.goldphish.com/ Free training: https://www.goldphish.com/free-training Free resources: https://www.goldphish.com/public-portal Pricing: https://www.goldphish.com/pricing Become a Partner: https://www.goldphish.com/msp-partners ____________________________________________ 👀Our newsletter: Beehivv: https://goldphish.beehiiv.com/ ____________________________________________ 🔔 Our socials: LinkedIn:   / goldphish   ____________________________________________ 🥳 Client Reviews: G2: https://www.g2.com/products/goldphish... ____________________________________________