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Health Board directors work a shift on the sharp end to learn from staff and patients. Cwm Taf’s executive team, many of whom are former clinicians themselves, are putting their uniforms back on to find out how they can help improve frontline healthcare services. Earlier this year Cwm Taf University Health Board’s CEO Allison Williams committed herself and her team of directors to a shift each on the NHS Wales frontline as part of NHS Change Day. Senior managers in Cwm Taf already carry out regular visits to meet staff and inspect services, but this initiative will see them actually carrying our frontline roles alongside colleagues to get a real feel for the work their 8,000 staff do every day. ITV Wales joined three of our directors as they went back to the frontline.