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When technology pilots fail in the hospital setting, the real cost hits clinicians and patients. This roundtable cuts through the noise to explain why most pilots stall and what it takes to scale real innovation. Eve Cunningham, Caitlin Torrence, and Camille Bradley share hard-won lessons on problem definition, clinician trust, operational alignment, and the discipline leaders need to turn experiments into lasting performance. Guests: Dr. Eve Cunningham, Chief Medical Officer, Cadence; Caitlin Torrence, Senior Director of Innovation, WellSpan; Dr. Camille Bradley, VP of Patient Experience and Medical Director of Virtual Health Services, Baylor Scott & White 00:00 | Why So Many Pilots Fail 01:14 | Meet the Leaders Scaling Innovation 02:30 | The Pilot Graveyard: When Good Ideas Die 04:17 | Rebranding Pilots as Experiments 06:08 | Finding Your “Weirdos”: The Power of Clinical Champions 07:56 | Designing for Process, Not Just Technology 09:34 | Defining the Problem Before Testing a Solution 10:23 | From Frustration to Trust: Winning Clinician Buy-In 12:14 | How Ambient Scribes Went Viral 13:58 | Socializing Tools with Frontline Feedback 15:27 | Why Operational Champions Matter 17:00 | The Role of Communication in Scaling 18:20 | Are Innovation Labs Working—or Just Expensive Showrooms? 20:37 | Partnerships Over Products: Building the Right Ecosystem 22:37 | Creating Safe Spaces to Fail and Pivot 24:10 | Aligning IT, Clinical, and Finance Around a North Star 26:00 | Strategic Prioritization: What Moves Forward and Why 27:44 | Attacking Admin Waste with AI and Clear Goals 29:34 | From Point Solutions to Platform Partners 31:11 | Vendor Advice: Do Your Homework, Bring Specific Value 33:20 | Three Takeaways for Innovation Leaders PODCAST: https://www.beyond-blueprint.com/podcast BLOG: https://www.beyond-blueprint.com/blog TIKTOK: / beyondtheblueprinthealth LINKEDIN: / beyond-the-blueprint-web-series THREADS: @btbhealthseries X: @BtBwebseries INSTAGRAM: / beyondtheblueprinthealth Host: Gregg Malkary - https://spyglass-consulting.com/ Cohost: Keith Washington - Companions in Courage Foundation - https://cic16.org/ Sponsored by: Simplifi Medical - https://www.SimplifiMedical.com Audio/Video: Tim Jones - Health Nuts Media - https://healthnutsmedia.com/ Marketing: Josh Troop - Troop-Creative - https://www.troop-creative.com Learn More at: https://www.beyond-blueprint.com