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NetFlows360 is India’s AI-powered Dealer Management System built for OEMs to unify every step of their dealership workflow. In this episode of The Flow Forward: AI-Driven Dealer Management, we’re joined by Sujan Roy, CEO of Mercedes-Benz Titanium Motors, who shares his experience building resilient dealer networks across Asia and Africa. With decades of experience across electric vehicles, passenger cars, commercial vehicles, and defense sectors, Sujan unpacks what OEMs and dealers need to scale successfully in global markets — from system visibility and digital standardization to customer trust and network agility. 🎙 Key Takeaways: 🔹 What defines resilience in dealer networks across export-led markets 🔹 How connected DMS platforms create visibility and operational control 🔹 Leveraging digital tools to standardize service and claims 🔹 Building customer trust in EVs and new mobility formats 🔹 What Indian OEMs can learn from Asia and Africa 👤 About the Guest: Sujan Roy is a seasoned automotive strategist who has led Tata Motors' exports division to profitability and helped Ashok Leyland reach the No. 1 market position in Bangladesh. He now heads Mercedes-Benz Titanium Motors, driving growth and innovation in premium automotive retail. 🌟 Book a free demo: https://netflows360.com/book-a-demo/ 🔔 Subscribe here: /@netflows360official Visit us: https://netflows360.com/ Contact us: +91-9815-849-722 Follow us: LinkedIn: / netflows360 Facebook: / netflows360 X (Twitter): https://x.com/netflows360 Instagram: / netflows360 #OEMDealerNetwork #AutomotiveOEMIndia #NetFlows360Podcast #OEMDigitalStrategyIndia #AfterSalesSupportForEVs #OEMLeadershipPodcast #AIPoweredDMS #DigitalTransformationInAutomotive #DealershipNetworkResilience #AIInDealershipManagement #GlobalAutomotiveGrowth #ResilientDealerNetworks #FutureOfAutomotiveRetail #OEMMarketStrategy #TheFlowForwardAIDrivenDealerManagement