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Suite

Welcome to Suite 003 of Beyond the Lobby, the podcast that uncovers real stories from the heart of hospitality. Join hosts Gaurav and Shweta as they sit down with Ms. Shwetambari Kapoor, Club Head at DLF Clubs & Hospitality, in an intimate suite setting to explore leadership, cross-industry experiences, and the evolving world of service. Episode Highlights: Shwetambari shares her unique career journey across healthcare, hotels, and premium lifestyle clubs, and how each segment shaped her perspective on hospitality and guest experience. A deep dive into the differences, challenges, and nuances of working in three distinct service industries. Real insights on leadership, operations, and people management in high-touch hospitality environments. Behind-the-scenes reflections on adapting service standards and culture across diverse sectors. Why Watch: This video podcast brings high-production value with a cinematic suite entry, chest-up host–guest conversations, and authentic industry insights. Perfect for hospitality professionals, management students, and anyone curious about the diverse career paths within service industries. Subscribe, like, and hit the bell for more Suite episodes! #BeyondTheLobby #Suite003 #HospitalityPodcast #DLFClubs #WomenInLeadership #HospitalityCareers #ServiceLeadership