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In this insightful conversation with Gautam, Founder & CEO of AiSensy, we dive deep into how WhatsApp is revolutionizing business communication and customer experience. Key Highlights: Why small businesses are choosing WhatsApp over websites How WhatsApp's blue tick became the new mark of business legitimacy The difference between 'seeing' vs 'talking' purchase journeys Meta's strategy to prevent spam and improve user experience Real examples of businesses driving 80-100% revenue through WhatsApp The future of AI in customer service and personalization How WhatsApp is democratizing customer experience Whether you're a small business owner or a marketing professional, discover how WhatsApp is reshaping the future of business communication and customer experience. #CustomerExperience #WhatsAppBusiness #DigitalTransformation #ConversationalCommerce #BusinessGrowth #StartupStory #MarketingStrategy Follow us for more insights on customer experience and digital transformation. Subscribe to CX with Chopra 🔔