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Many people talk about relationships in business, but few live it the way Sal Patti does. His story shows how community, authenticity, and servant leadership can shape a career and the people around you. From quiet beginnings to becoming Senior Vice President and Director of Commercial Banking at WSFS Bank, he reflects on the moments and mentors that shaped his success. In this episode, Jamie Hopkins and Kate Duffy talk with Sal Patti about his journey from Philadelphia University to leading commercial banking teams, his connector bridge philosophy, and the role of trust in guiding clients through changing conditions. Key Takeaways: How Sal Patti’s early education and mentor support at Philadelphia University shaped his move from accounting into banking His connector bridge approach and how relationship building is the key to long-term growth Why leadership means listening, serving your team, and helping people flourish How business owners who prepare, pivot, and innovate are finding stability in current market conditions Why the human element still matters in a time of rising AI use and digital communication Chapters: 00:00 - Welcome and Introduction to Sal Patti 01:40 - Sal's Story and Community Values 02:55 - Getting Into Banking Through Philadelphia University 04:31 - Rowan University's Growth and Development 07:05 - Building a Reputation as a Connector 12:09 - How Philadelphia's Business Landscape Has Changed 15:10 - The Importance of Trust in Commercial Banking Relationships 17:40 - Leadership Philosophy: Working For Your Team 22:11 - Navigating Economic Changes and Business Adaptation 26:30 - Best Advice: Surround Yourself With Great People and Give Back 28:27 - Closing Remarks and Next Steps Connect with Bryn Mawr Trust: 833-973-7633 LinkedIn: / the-bryn-mawr-trust-company Website: https://www.bmt.com/ Connect with Kate Duffy: LinkedIn: / kateduffy-finpsych Connect with Jamie Hopkins: LinkedIn: / jamiehopkinsfinancialservices Connect with Sal Patti: LinkedIn: / salvatore-patti Website: https://www.wsfsbank.com/ About our Guest: Salvatore Patti is Senior Vice President, Division Director of Commercial Banking in the Philadelphia, Pennsylvania and New Jersey region at WSFS Bank. Sal has more than 30 years’ experience in the Philadelphia market, delivering strong and consistent operating and financial results for the Commercial and Wealth divisions. He is an active member of the community, serving on the Executive Board of the Philadelphia Industrial Development Corporation, where he is Chairman of The Board. He is also a board member for Thomas Jefferson University – The Kanbar College of Design Engineering and Commerce, Rowan University Foundation and The Avenue of The Arts Board. Sal is a resident of Philadelphia and received his B.A. in Accounting and Finance from Philadelphia University.