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New Views on Hyper Personalization

We explore the transformative power of personalized communication in business using AI and conversational interfaces. Key topics include the limitations of hardwired design constructs, the effective implementation of interaction intelligence, and the dynamics of personalized marketing. Delve into the challenges and solutions of real-time learning, the impact of short-term anomalies on long-term personalization, and how to balance individual versus collective engagement. *Due to technical errors, the first half of this recording is unavailable, we apologise for any inconvenience 00:00 Can I Change How I Communicate? 00:20 Conversational Design and Personalization 01:33 Interaction Intelligence and Business Use Cases 02:56 Challenges in Personalization Algorithms 09:37 Web3 and Data Access 14:20 Practical Examples and Real-Time Personalization 18:56 Theoretical Backing and Evolution of Personalization 24:01 Q&A Session: Addressing Audience Questions 34:36 Closing Remarks and Next Steps