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On this episode, Adam Bocken, Vice President of Training and Development of Margaritaville, shares how L&D teams can adapt as learning expectations shift toward speed, accessibility and continuous development. Drawing on nearly two decades with the brand, Adam discusses delivering a consistent guest and team member experience across a global hospitality organization while navigating rapid changes in technology, AI and course creation. Key Takeaways: 00:00 Introduction. 01:54 Training contributes to consistent experiences. 03:48 Many careers in L&D begin through hands-on training opportunities. 07:01 Learning content creation has shifted significantly over time. 09:25 Access to on-demand learning expands how and when people learn. 10:32 AI is changing how work gets done rather than eliminating roles. 11:44 Careful judgment is required when using AI-generated information. 17:24 Adaptability supports growth in fast-changing environments. 28:12 Training is most effective when treated as an ongoing process. Resources Mentioned: Adam Bocken / abocken Margaritaville | LinkedIn / margaritaville Margaritaville | Website https://www.margaritaville.com/ Harvard Business Review https://hbr.org The Predictive Index | Website https://www.predictiveindex.com/ SHRM https://www.shrm.org “Good to Great” by Jim Collins https://www.amazon.com/Good-Great-Som... “Unreasonable Hospitality” by Will Guidara https://www.amazon.com/Unreasonable-H... ABOUT TRAININGPROS https://trainingpros.com TrainingPros is a Learning and Development Staffing company. For more than 25 years, we've been partnering with our clients to find the best talent to make learning leaders successful. When you have more projects than people, TrainingPros can provide the right L&D consultant to start your project with confidence. Contact us today. https://trainingpros.com/contact-us/ MORE ABOUT TRAININGPROS Connect with TrainingPros on LinkedIn: trainingpros Follow @TrainingPros on Twitter: trainingpros Like TrainingPros on Facebook: trainingpros Listen to TrainingPros' sponsored Podcast: https://learningleaderspotlight.com Don't miss future videos like this; subscribe to our channel: @trainingpros #LearningAndDevelopment #InstructionalDesignConsultants #TalentDevelopment #TrainingConsultants #CorporateTraining #TrainingDevelopment #Freelance #Consulting #Staffing #ContractWorkers #LeadershipTraining #TrainingShorts #LearningLeaderSpotlight #WeAreTrainingPros