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Join us as we explore the five strategies of dedicated listening, a crucial aspect of effective communication. This video with Elizabeth Bennett highlights the importance of active listening in both personal and professional settings, especially in conflict management. Discover how refining your listening skills can contribute to significant personal growth and stronger leadership abilities. Elizabeth discusses a new leader navigating their role within a company, highlighting the importance of effective "leadership skills". We explore the nuances of "management" and the challenges of balancing camaraderie with authority, which are key aspects of "office dynamics". This session offers valuable insights into "how to be a leader" and fosters a deeper understanding of "leadership qualities" essential for success. Many people find themselves stuck when it comes to sales, often disliking the idea of having to engage in what they perceive as difficult conversations. This video emphasizes that sales training is really about conversation and developing strong communication skills. By approaching these interactions with courage and using effective sales techniques, you can significantly increase retention rates and improve profitability, making the process more enjoyable. Connect with Elizabeth Email: elizabeth@courageousnetwork.com