Tech Tuesday | Advanced Troubleshooting: Devices, SIP Logs & Network Testing скачать в хорошем качестве

Tech Tuesday | Advanced Troubleshooting: Devices, SIP Logs & Network Testing

Every MSP knows that the difference between a quick fix and a long ticket often comes down to how well you can pinpoint the real issue. In this session, Jaime Norris, Alejandro Hernandez, and Eric Bruce will walk you through the tools and techniques that take your troubleshooting from reactive to proactive. From identifying and defining SIP log components to validating device setups and performing live network testing, you’ll learn how to diagnose problems faster and with confidence. What You’ll Learn ☑️ Device-Level Diagnostics – How to verify configuration, connectivity, and firmware to rule out hardware causes early. ☑️ SIP Log Analysis – Identify and define the key components of SIP logs to better interpret system behavior and call flow. ☑️ Network Testing Essentials – What to check, how to measure performance, and which tests reveal the most common voice quality issues. ☑️ Real-World Scenarios – Tips and examples from actual partner cases to help you apply what you learn. #RingLogix #MSPgrowth #VoIPreseller #UCaaS #ChannelPartners #PartnerEnablement #CustomerExperience ##TelecomReseller #PBXsolutions #GTMstrategy #PartnerSuccess #MSPmarketing #MSPtraining #MSP #siptrunking #sip #Networktesting *********** RINGLOGIX Giving your customers to a UCaaS provider for commissions is a dead-end business. Take back your business with RingLogix. RingLogix offers RingOS, the Growth Platform for MSPs. When partnering with RingLogix, MSPs create their own branded UCaaS offering fast, with the ability to own the entire customer relationship without all the headaches. Grow your MSP on your terms with RingLogix. Learn More - https://www.ringlogix.com/