Customer Driven x USU Webinar: Riding the Dragon - Taming ChatGPT with Knowledge Management скачать в хорошем качестве

Customer Driven x USU Webinar: Riding the Dragon - Taming ChatGPT with Knowledge Management

https://www.customerdriven.com.au/ https://www.usu.com/en-us/ Are you wondering if ChatGPT can solve your knowledge management problems or enhance your current solution? In this engaging webinar we delve into the intricacies of bringing ChatGPT into your contact centre environment and how organisations can leverage the benefits of ChatGPT to deliver business grade knowledge management functionality. Key Highlights: • Understand the Real World Impacts of adding ChatGPT to your knowledge management strategy. • Decipher The Hype: Does ChatGPT replace or enhance effective Knowledge management? • Empowering Customer Service: Explore best practice approaches to leveraging ChatGPT for Knowledge Management and elevating the experience of your staff and customers. • Keeping Your Organisation Safe: Learn from big industry errors where ChatGPT went wrong and how to avoid these pitfalls. • Knowledge On-Demand: Explore a paradigm shift from manual searching to automated, on-demand knowledge delivery exactly when and where it's needed. Original broadcast date: 31 January 2024