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Welcome to this featured session from the PlanHorizon sfinx Virtual Conference 2026. In this presentation, we showcase sfinx, the premier ServiceNow-native solution designed to redefine the standards of IT Financial Management (ITFM). The Native Advantage As a ServiceNow-native application, sfinx operates directly within your existing environment. By leveraging the CSDM (Common Service Data Model), it eliminates the need for external tools, complex data synchronization, and inefficient silos. sfinx integrates sophisticated financial logic with the technical excellence of the ServiceNow platform to provide a single source of truth for your IT costs. Certified & Secure sfinx is a fully certified application available directly via the ServiceNow App Store. This ensures seamless integration, maximum security, and effortless updates within your instance, all while strictly adhering to official ServiceNow architecture and standards. Featured Case Study: Wacker Chemie Replaces Serviceware A highlight of this year’s conference is the transformation journey of Wacker Chemie. This session provides an in-depth look at why a global leader in the chemical industry chose to replace their legacy Serviceware system with sfinx. Key Takeaways from the Wacker Case: The Case for Change: Why Wacker moved away from Serviceware to resolve system instability and eliminate manual, error-prone Excel workarounds. Unprecedented Speed: How sfinx slashed service costing times from an overnight batch process to just 30–60 minutes. Unified Ecosystem: How a native solution created a frictionless environment for global IT costs and automated internal chargebacks. Operational Excellence: Insights into the 2025 budget planning cycle and the lessons learned from being a "first mover" in the ServiceNow-native ITFM space. Talk to Us Ready to transform your IT Financial Management and master your TCO? Connect with our leadership to discuss your strategy: Andreas Borchert (CEO, PlanHorizon): Connect on LinkedIn / andreas-borchert-1bb48742 Book a Demo: https://www.planhorizon.com/ About PlanHorizon & ELLIX AG We combine decades of ITFM expertise with elite ServiceNow development. Together, we designed sfinx to help enterprises manage their Total Cost of Ownership with speed, precision, and a platform-first mindset. Quick Links: Get it on the Store: https://store.servicenow.com/store/ap... Website: https://www.planhorizon.com/ #ITFM #ServiceNow #sfinx #PlanHorizon #WackerChemie #ITFinance #ServicewareReplacement #CSDM #DigitalTransformation #ServiceNowStore #TCO