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Rachael Fricke shares how her career in healthcare was shaped by personal loss, relentless work ethic, and a deep belief in human connection, describing her rise from a $15-an-hour administrative assistant to President of Guaranty Health Solutions by staying curious, building strong relationships, and saying yes to growth opportunities. Her story highlights the emotional weight of balancing motherhood with leadership, the persistence required to overcome imposter syndrome, and the courage it takes to build something new while staying grounded in purpose, boundaries, and a commitment to making healthcare more human. Key Takeaways: Her career shift into healthcare was inspired by her mother’s terminal cancer diagnosis, prompting a move from hospitality to an entry-level administrative role. Relationships, connections, and integrity played a pivotal role in her advancement and later partnerships, showing why “never burning a bridge” matters. At Premier Health, she progressed from administrative assistant to VP of Marketing, eventually building a unified division spanning innovation, marketing, and patient experience. Early success came from being a “sponge and learn,” saying yes to opportunities, and building a rock-solid team that grows and shares wins together. Imposter syndrome was managed through confidence, preparation, and doing the “extra homework.” Leadership challenges included working in slow-moving systems, being one of the youngest leaders in the room, and learning patience while driving innovation. Building GHS required taking “one brave step at a time,” supported by partnerships with Guarantee Corporation and long-standing professional relationships. As a mother of three, she balances work through strict boundaries—like fully unplugging on Sundays—and giving herself grace to prioritize differently each day. Her work ethic was shaped by childhood experiences with financial hardship and witnessing her parents' resilience. She maintains high performance by protecting mornings for her children, preparing focused task lists, and anchoring decisions in the mission of improving patient care. Her future vision for GHS is a healthcare model defined by seamless access, compassionate care, and hospitality-level experience as the standard. Personally, she hopes her impact outlives her and that she models integrity, empathy, and courage for her sons while helping make healthcare feel human again. Reach out to Rachael on LinkedIn at / rachael-b-fricke To get some help to reach the top, check out free services and products at https://humanprosperity.io