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In this video, we'll demonstrate how to process Special Delivery & Signed For letters and large letters online. 1. From the home page, you will need to select your print media. • Postage Sheets allow you to print direct from your desktop printer or photocopier. To purchase special delivery laser labels please click here: https://www.mailcoms.co.uk/product/pa... • To use the Postage Roll feature, you will need a designated printer to use in the app. You can follow the link here to purchase your printer: https://www.mailcoms.co.uk/product/sh... • To use the Envelope feature, you will need a desktop printer that can print directly on to envelopes. Please note: If you click on this option, a window will appear to check your printer’s compatibility. 2. Once you have chosen your media, you will go into the postage screen. 3. First select if your item is going to “United Kingdom” or “Jersey/Guernsey”. 4. Select the date you wish to send the item. Please note: The item must be sent on the date that is printed on the franked item. 5. Select Postage sheet type “7 Labels”. 6. Input a return address that you would like to appear on your item. This will save for any future items that are processed. Please note: You are currently unable to use your company logo on the online account. 7. The service type should remain as “Royal Mail” to process Special Delivery & Signed For items. On service details select if the item will be sent as Special Delivery or Signed For. 8. Input the quantity of items you wish to send, then input the weight of the item. 9. Once the weight has been entered, please select if your item is a “Letter” or “Large Letter”. 10. Select the ‘Mail Service’ drop-down box to display the services available to you from the information you have selected. • Special Delivery: The dropdown box will give you the option for “1pm” or “9am” - select the service you require. If you need additional Compensation or Saturday guarantee, click “+ Add extra Services”. Tick the boxes you require and input the compensation level you require for your item. •Signed For: The drop-down box will give you the option to send your item 1st or 2nd class. Click the option you require. 11. Once you have selected the correct information, add your label to the sheet or roll or click print (depending on the print media you have selected). • Postage Sheets: Click “Print postage” and select the printer you wish to use from the drop-down list. Insert your “Mailcoms 7 Sheet Laser label” into your printer tray to complete. • Postage Roll: Once the item has been added to the roll, click “Print postage” for your label to be printed from your label printer. Please note: If you would like to add a reference to your item, input this into “Memo/ Reference” on the right-hand side. This will allow you to easily identify the item you have sent in your transaction history. 12. Once your label has printed, affix to your item and hand over to the Royal Mail/ Post Office to be processed. If you have any questions, feel free to contact our trained technicians on 01543 572 776 or visit https://www.mailcoms.co.uk/ for more.