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Life Lessons Learned: Learned to Serve

One of my favorite memories in uniform comes from wrapping up Exercise PANAMAX at Special Operations Command South—a week-long joint operation with international partners where the real leadership lessons showed up after the exercise ended. ​ In this Life Lessons Learned episode, I share: What it was like serving as a watch officer in a joint operations center with mostly Spanish-speaking partner nations and complex information flow The moment Commanding General Hector Pagán shook my hand, handed me his command coin, and thanked me for making the exercise run smoothly The even more powerful image of my colonel taking off his camouflage blouse and loading boxes on the dock with the team, side by side, until every last piece of gear was packed This story is about the two underrated sides of leadership: visible appreciation and quiet, sweaty work. Communicate praise often when people do great work—and never be too important to roll up your sleeves and help load the truck.