Credit & Debit Card Fraud vs. Disputes, What’s the Difference & What to Do | Tech Tip Tuesday скачать в хорошем качестве

Credit & Debit Card Fraud vs. Disputes, What’s the Difference & What to Do | Tech Tip Tuesday

What do you do if you see a transaction on your credit or debit card statement that you don’t recognize? First, you need to determine whether you should dispute the transaction or file a fraud claim. In this video, Dani goes over the difference between a card dispute and fraud and what to do in each situation. EXAMPLES OF DISPUTES ➡️ You cancelled a card transaction with a merchant, but the merchant charged you anyways. ➡️ You purchased an item with your card and later returned the item to the merchant. However, your card was never credited back. ➡️ You were charged twice for the same card purchase. ➡️ You attempted to withdraw funds from an ATM, but for some reason the cash was not disbursed from the machine (most likely due to a malfunction), but your account was charged anyways. ➡️ You used your card to “hold” a purchase, then paid for the goods or services by other means, but you were charged on your card anyways. ➡️ What was supposed to be a credit (+) transaction to your account was inadvertently posted as a debit (-) transaction. ➡️ You were charged an incorrect transaction amount. For example, $100 instead of $10. ➡️ You have an issue with the quality of goods or services provided. ➡️ You never received the goods or services for which you paid. RESOURCES 📰 Members Choice Credit Union, “Card Disputes & Fraud”– https://www.mccu.com/card-disputes-an... 📰 Members Choice Credit Union, “What is the Difference between Debit Card Fraud and a Debit Card Merchant Dispute?”– https://www.mccu.com/files/Cardholder... 📰 LOC Federal Credit Union, “Fraud vs. Dispute”– https://www.locfederal.com/fraud-vs-d... CONTACT US (920) 563-7305 memberservices@fortcommunity.com https://www.fortcommunity.com/ FOLLOW US Facebook— https://link.fortcommunity.com/Facebook Instagram— https://link.fortcommunity.com/Instagram LinkedIn— https://link.fortcommunity.com/LinkedIn Member NCUA. Membership Eligibility Required. Equal Housing Opportunity.