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What happens when you automate everything BUT change nothing? In this episode, I speak with Praveen Tomar, Head of Data Automation at Ofgem, about a transformation story that looked like a success on paper — 54 automations deployed across the globe, yet failed to deliver its true purpose. We talk about: Why automation success metrics often miss the human outcome How “automating the wrong problems” can destroy efficiency What leaders overlook when scaling digital transformation How to bring purpose and curiosity back into automation strategy Praveen’s honesty about what didn’t work is rare & necessary. Because in transformation, success isn’t about how much you automate. It’s about whether people’s work and lives — actually improve. 🎧 Watch till the end for Praveen’s insights on building alignment, defining “why” before “how,” and the hard truths about scaling AI-led change. — 💡 About the show: Transformation Reality TV explores the human side of change — the messy, emotional, and often invisible realities behind innovation and digital transformation. 📺 Watch the full playlist: • The Hidden Skill Every Transformation Lead...