George Hawkins: The Moonshot Mindset | Make Water Work 016 скачать в хорошем качестве

George Hawkins: The Moonshot Mindset | Make Water Work 016

In this episode of the Make Water Work Podcast, Megan Glover and Isaac Pellerin sit down with the former GM of DC Water and current founder of Moonshot Missions, George Hawkins, for a fast-moving conversation about what it really takes to modernize utilities, especially the ones with the fewest resources. George shares how a childhood moment in Cleveland, including seeing a polluted river that later caught fire, shaped his life in water and why he believes the “health of a place” is written in its water. From there, he dives into the hard, practical truth: we cannot fund our way out of the water crisis without changing how utilities operate. You will hear George break down: • Why innovation is a “how” problem, not a “what” problem • How utilities can use the balance sheet to fund progress through savings, not just rate increases • The shocking cost of “transaction friction” and what he cut at DC Water, including reducing the cost to collect a dollar • Why procurement can stall progress for a year and what needs to change • How to build internal systems that drive continuous improvement, including incentives that reward teams for saving money • Why Moonshot Missions exists to help small and under-resourced utilities implement the same kinds of performance upgrades This is a masterclass in leadership, storytelling, and systems thinking from someone who has lived the problem from the inside and is now building a path forward for the rest of the sector.