Building A 'Go-To' Clinic: The Head Physio Dashboard: Essential Metrics for Clinical Success скачать в хорошем качестве

Building A 'Go-To' Clinic: The Head Physio Dashboard: Essential Metrics for Clinical Success

In this episode of the ‘Go-To’ Physio Podcast, Dave O'Sullivan breaks down the Head Physio Dashboard—a powerful tool used in the ‘Go-To’ Clinic system to help clinic owners and senior physios drive clinical performance, profitability, and patient outcomes with confidence. Comment below: What’s the one metric you track weekly in your clinic? Discover the key metrics that matter most, how to interpret them, and how to use them to train your team, reduce therapist burnout, and create a culture of clinical excellence that drives both impact and income. This episode is a must-watch for clinic owners serious about transforming their data into decisions. 🔍 What You’ll Learn: Why clinical success = clinical standards + ethical profitability The exact metrics high-performing clinics track every week How to use lagging indicators (like rebook and drop-off rates) to make better decisions Why rebooking percentages and package conversions are vital to long-term patient outcomes How to monitor utilisation rates to protect your team from burnout How training your therapists to understand numbers improves consistency and accountability Why improving lifetime patient value isn’t about selling more—it's about delivering better How to align marketing spend with your clinical performance metrics A mindset shift: seeing numbers as growth tools, not performance punishers 🎯 Who This Is For: Physiotherapy clinic owners aiming to scale without sacrificing standards Head physios looking to lead a team of clinicians with confidence and clarity Business-minded therapists who want to understand the “business of clinical outcomes” 📈 Metrics That Matter (Discussed in the Episode): Rebook Rate (Initial → Second → Package sessions) Drop-Off Rate (Where and why patients disengage) Package Conversion % Therapist Utilisation (Booked hours vs available hours) Average Patient Value NPS & Feedback Scores Return on Marketing Spend Chapters 00:00 Introduction to Clinical Success Metrics 03:11 Understanding Numbers in Clinical Practice 06:01 Key Metrics for Clinic Performance 12:37 Growth Levers for Clinic Owners 17:22 Opportunities for Growth and Clinical Excellence Resources: Free Head Physio Systems 6 Step Checklist: ⁠https://thegotophysio.com/checklist/⁠ Our Flagship ‘Go To’ Therapist Mentorship Program: ⁠https://thegotophysio.com/mentorship/⁠ Our Clinic Owner Business Mentorship Program: ⁠https://thegotophysio.com/business-me... Happy Progressing Patients Book: ⁠https://thegotophysio.com/book/⁠ For our Latest Updates, Be Sure To Follow Us On Social Media: Facebook: ⁠www.facebook.com/daveosullivansportsphysio⁠ Instagram: ⁠www.instagram.com/daveosullivanphysio/⁠ LinkedIn: ⁠www.linkedin.com/in/daveosullivanphysio/