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In this week's news, we cover three important topics that are shaping the future of customer service, web design, and product development. My top story focuses on my partner Callzilla. First, we have the top story about Callzilla, a leading customer service provider, announcing its expansion into South Africa. This decision comes in response to the growing demand for high-quality customer service and the wealth of talent available in South Africa. We spoke with key figures such as Rashid Toefy, the Deputy Director General at the Western Cape Government Department of Economic Development and Tourism, Neal Topf, the CEO of Callzilla, and Stephanie Fritz, the VP of Business Development for Callzilla, to discuss the company's recent expansion into South Africa. Next, we delve into the growing web design industry and the trends that are shaping its future. With the increasing importance of mobile devices, responsive web design is crucial for enhancing user experience and improving conversion rates. E-commerce is another area where web design plays a vital role. We also interviewed Graham, the CEO of Pixel True, to discuss these trends and their impact on customer experience. Lastly, we talk about product development and UX design and their critical role in shaping customer experience. We interviewed Sean Sheppard, the Managing Director of U+, to gain more insights into these trends and their impact on customer experience. Under his leadership, U+ has built over 90 businesses and created over $1 billion in market value. Join us as we explore these important topics and speak with industry experts to gain valuable insights into the latest trends and developments that are shaping the future of customer service, web design, and product development. For more information about the guest: Rashid Toefy: / rashid-toefy-b7964ba2 Neal Topf: / nealtopfcustomerexperience Stephanie Fritz: / stephanie-fritz-4b198427 Graham Sawrey: / graham-sawrey-29312a14 Sean Sheppard: / seansheppard Callzilla: https://www.callzilla.cx/ Pixel True: https://www.pixeltrue.com/ U+:https://u.plus/