S3E2 - Leading With Empathy: How HR and Managers Can Support Teams Through Uncertainty. скачать в хорошем качестве

S3E2 - Leading With Empathy: How HR and Managers Can Support Teams Through Uncertainty.

In this episode of Recruitment & Beyond, host Ewan Anderson, Marketing Director at Eden Scott, sits down with leadership coach and HR expert Gemma Burns (Lilibet Coaching) for one of the most honest and practical conversations we've had yet. Whether you're an HR professional, a people manager, or a business leader navigating another challenging year, this episode gives you the tools to lead with confidence, compassion, and clarity. In this powerful conversation, Gemma shares: Why empathy has shifted from a “nice‑to‑have” to an essential leadership capability How psychological safety directly influences retention, performance, and culture The biggest mistakes leaders make during uncertainty How HR teams can protect their own well-being while supporting others Practical ways to build empathetic leadership skills (yes — they can be learned!) Real‑world examples from Gemma’s 20+ years in HR and coaching If you’re looking for insights you can take back to your team today, this episode is full of them. Why This Episode Matters The workplace has changed; expectations, pressures, and the emotional load on leaders have never been higher. Empathy isn’t fluffy. It’s strategic, measurable, and essential for high‑performing teams. Gemma breaks down exactly how to do it well. 📌 Connect with Our Guest – Gemma Burns (Lilibet Coaching) 🌐 Website: lilibetcoaching.com 📧 Email: gemma@lilibetcoaching.com 🔗 Linkedin -   / gemmaburns-lilibetcoaching   👍 If you find this episode valuable: ✔️ Like the video ✔️ Subscribe to Recruitment & Beyond ✔️ Comment: What’s the biggest challenge your team is facing right now? ✔️ Share it with an HR colleague or people leader Your support helps us bring more expert voices and meaningful conversations to the UK HR community.