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Watching this video is Step 2 of Module 4 of the WHO Disability-Inclusive Health Services Training Package. The video looks at why disability-inclusive communication is key to increasing equitable access to health care for people with disability, and ultimately in improving their health outcomes. It presents common communication barriers and how they can occur in both health service delivery and health promotion. The WHO Disability-Inclusive Health Services Training Package is a companion to the “WHO Disability-Inclusive Health Services Toolkit: A resource for health facilities in the Western Pacific Region”. The package offers a range of training materials, including a presentation, workbook, and videos. Together, these help people develop foundational skills and understanding needed to ensure equitable access to health services and improve health outcomes for all people with disability. For more information see https://www.who.int/westernpacific/he...