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In this video, you’ll see how to reduce member cancellations and churn on your MemberPress website with the Cancel Override Add-on. We’ve all had this experience. You go to cancel that subscription service you don’t want anymore and all of the sudden you’re hit with a “Hey, wait a minute fella, why don’t ya stick around? Here’s something free on us. ” And if you’re like me, you end up sticking around. The MemberPress Cancel Override Add-on lets you redirect customers who choose to cancel their subscription to a custom page where you can entice them to stay or collect their feedback. Depending on your offer or message, over time, your churn rate will go down, and money in your pocket will go up. With the Cancel Override Add-on, the conversation doesn’t have to end at “cancel my account”. You can use the landing page to reduce member churn through things like discounts, downgrades, and free-trial incentives. You can also use the page to collect cancellation data. For example, you might present a survey using a forms plugin to better understand why users are cancelling. Then take that info and set to work on improvements. Get started with MemberPress today! http://www.memberpress.com/pricing ► Timestamps ⏱️ 00:00 Intro to Cancel Override 00:34 Video overview 00:55 What the cancel override process looks like 01:36 Use case examples 03:06 Let members cancel their own subscriptions 03:41 What the cancellation process looks like before the add-on 04:33 Installing the Cancel Override Add-on 05:19 Creating an override page 08:16 Setting the cancel override URL 08:50 Front-end view for a member 09:56 Customizing the cancel override per-membership 11:24 More info ► Note: It's not recommended to require any fields on a cancellation override feedback form. The form shown in the video is for demo purposes only. ► MemberPress Cancel Override Add-on https://memberpress.com/addons/cancel... ► Blog post: Favorite Feature: MemberPress Gifting Add-on https://memberpress.com/blog/introduc... Take a Tour of the Best MemberPress Integrations & Add-Ons (+ Video) https://memberpress.com/blog/take-a-t... 4 New MemberPress Add-ons to Make Your Business Even Better https://memberpress.com/blog/3-new-fe... ► MemberPress Support Documentation https://www.memberpress.com/docs MemberPress Cancel Override Add-on (How to Install and Configure) https://docs.memberpress.com/article/... MemberPress ReadyLaunch™ https://docs.memberpress.com/article/... Blog: Ready, Set… SELL! Introducing ReadyLaunch™ by MemberPress https://memberpress.com/blog/introduc... ► Get started with MemberPress today! http://www.memberpress.com/pricing #MembershipSites #MemberPress #WordPress ► Follow MemberPress: Blog: https://memberpress.com/blog Twitter: / memberpress Facebook: / memberpress Instagram: / memberpress Pinterest: / memberpressplugin MemberPress is a WordPress monetization and membership site plugin and LMS that makes it easy to charge your users for access to content and digital products such as software, e-books, and online courses you create. MemberPress gives you the ability to confidently create, manage, and analyze membership subscriptions, online courses, and digital products. In addition to these powerful features, MemberPress allows you to grant and revoke access to posts, pages, categories, tags, feeds, communities, and digital files based on what products your users have purchased or subscribed to. Since MemberPress is built on top of WordPress, you can create powerful and compelling membership sites that leverage all the tremendous features of WordPress and WordPress plugins, including content management, forums, and communities.