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Dick Eppstein is the president of the Better Business Bureau that serves a 24- county area of Northwestern Ohio, Lima and Southeastern Michigan from its offices in Sylvania Township. He is a graduate of the University of Toledo and the Better Business Bureau Institute for Executive Development, Washington, D.C. Eppstein is an Army veteran and earned the Army Commendation Medal, Vietnam Signal Medal and the Bronze Star as an officer in Vietnam. For over 46 years, Dick has been involved in BBB work. He is well known as a regular guest on Toledo WTOL-TV (Channel 11), and is also a regular radio personality on several area stations. The Bureau, under his leadership, has established a national reputation for innovation, especially in its ethics instruction, charity review and advertising review programs. Among other honors, Dick is a three-time past president of the Ohio Better Business Bureau and has been elected to the Scott High School (Toledo) Hall of Fame. He belongs to the FBI Citizens Academy, Association of Certified Fraud Examiners, and other professional organizations. Dick and his wife, Grace, live in Sylvania Township. They are proud parents of two sons; Andrew, Chief of General Surgery at the Roudebush Veterans Administration Hospital in Indianapolis, and Alexander, Pastor at Bethel Reformed Presbyterian Church in Sparta, Illinois. They have four grandchildren.