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As the Medicare Advantage environment changes, Big I MN would like to help our members navigate through these challenges. Our Lobbyist, Robyn Rowen interviewed T.J. Patton, Senior Director, Insurance Investigations & Examinations at the MN Department of Commerce to get more clarification and guidance. We hope listening to this interview will help our independent agents involved in the Medicare Advantage programs assist their clients. Brought to you by Big I Minnesota — supporting independent agents with real solutions, real advocacy, and real expertise. Here are resources mentioned throughout the video: As an agent, where can I refer my customers for assistance with Advantage and Prescription Drug plans: Carrier websites and carrier customer service telephone numbers Minnesota Aging Pathways (formerly Senior Linkage Line) www.aging.pathway.state.mn.us and 1-800-333-2433 www.Medicare.gov and 1-800-Medicare State health program eligibility: https://mn.gov/dhs/people-we-serve/ad.... Individual plan assistance: https://www.mnsure.org/help/find-assi.... Reference Insurance fees for Advantage and Prescription Drug plans: 42 CFR 422.2274(c)(8) and 42 CFR 423.2274(C)(8). Insurance fees and suitability: Minn. Stat. § 60K.46, subds. 2, 4.