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#telemedicine #australia #telehealth LINK TO VIDEO AND THE VET VAULT // https://www.thevetvault.com/142-think... www.VetTriage.com PayPal donations visit https://streamlabs.com/drshadiireifej Espanol pet owners visit www.VetTriage.com/esp Equine owners visit https://vettriage.com/horse USA behavior consultations visit www.abadog.com/vt CANADA behavior consultations visit http://www.abadog.com/vtca In this episode answer all your questions about veterinary telemedicine with Dr. Shadi Ireifej, board-certified surgeon and co-founder of VetTriage, a global tele-triage platform. The discussion addresses both veterinary professionals curious about a career in telehealth and practice owners considering telemedicine integration. The conversation addresses common concerns, like fear of inadequate knowledge, potential legal risks, and the assumption that telemedicine could be unfulfilling or monotonous. Dr. Ireifej gives insights into who a career in telemedicine would appeal to, and why the model allows for part-time work alongside brick-and-mortar practice, providing a balance that can help retain staff. For practice owners, Dr. Ireifej highlights telemedicine's potential as a powerful recruitment and retention tool, with many young vets valuing the flexibility it offers. He also explores future trends, including telediagnostics and emerging technologies like thermal imaging monitoring systems, which are already transforming patient care. The episode wraps with a realistic overview of the challenges and lessons learned in building a telemedicine platform, such as the need for reliable technology and consistent medical record-keeping. Telemedicine. While you don't perform physical exams or diagnostics like palpation, radiography, or lab tests, you rely on basic principles and your experience. Common Concerns and Challenges: Fear of giving wrong advice and legal liability: This is a common and understandable concern among veterinarians considering this work. There is a worry that advising a client that a situation is not an emergency could lead to a negative outcome for the animal. However, the risk of liability in telehealth appears significantly lower than in brick-and-mortar practice, statistically speaking. Platforms like Vet Triage implement multiple layers of protection, including website information, disclaimers clients must sign, the doctor reiterating limitations, written records with legal language, and providing clients with tools to monitor the patient and recontact the service. Dealing with unfamiliar animal types: Veterinarians may worry about having to give advice for species they have no clinical experience with. While this can happen, the approach is often based on basic triage principles, and you are not expected to have all the answers immediately. You can research information or consult with colleagues and call the client back. Boredom or feeling unfulfilled: Some veterinarians transitioning from clinical practice worry they might be bored or unfulfilled due to the lack of hands-on procedures or critical cases like CPR or surgery. Unexpected Joys and Rewards: Giving clients peace of mind: A significant source of enjoyment for tele vets is seeing the relief and stress reduction in clients when they are told their animal's situation is not an emergency. This is highlighted as a primary reason why vets enjoy the work. Helping in difficult situations: Even when a situation is severe, providing advice and perspective can help owners and potentially keep an animal alive until they can reach a veterinarian, which vets find rewarding. It can feel addictive: Some seasoned tele vets describe the work as having an "addictive" quality, viewing it akin to a "veterinary video game". Flexibility in work arrangements: Telemedicine work can be done full-time (40-60 hours a week) or on the side in addition to a brick-and-mortar job. This flexibility can contribute to a happier veterinary career by offering a change of pace or environment. Suitability and Experience: Experience is crucial: Most platforms require a minimum level of real-life experience, with Vet Triage typically hiring veterinarians who have been out of school for at least five years. Newer graduates may struggle with feeling comfortable giving advice over video without sufficient practical experience. Personality matters: You must enjoy talking to people. If you prefer getting your hands dirty with surgery or procedures and dislike client contact, this job is likely not for you. Comfort with spontaneity: You need to be okay with not knowing what type of animal or case will appear on the video call without warning. Collaboration: There is often a collaborative environment where veterinarians can talk to each other and share ideas and experiences with different species and situations. Income and Work Hours: