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Tenant Hub supports Housing Providers to make it easier for tenants to request services like paying rent or reporting a repair. Our end-to-end tenant management solution is a housing-specific case management framework — with a self-service portal. https://www.netcall.com/industries/ho... From complaints and repairs, to off boarding, estate management, inspections and arrears, Tenant Hub supports housing associations that provide services at every step of a tenant’s journey. Its advanced CRM capabilities, tenant portal and prebuilt processes transforms tenant management. Tenant Hub is Netcall’s specially designed customer and team experience platform. Built to manage the Housing sector challenges, it enables delivery of great digital services straight out of the box. Tenant Hub is built on Netcall's low-code platform, helping our customers manage over 750,000 properties to deliver a streamlined tenant and team experience. A drag-and-drop interface gives you all the components you need to build, deploy and improve business applications, without coding. Fully integrated functionality includes core structures that you can re-use for all services (like people, properties, blocks, estates, tenancies and rental information). This makes digital change easy, fast and cost-effective by refreshing your IT structure, breaking down data silos and ensuring business resilience. Chapter Content for Tenant Hub - Housing Associations tenant portal 00:00 Introducing Tenant Hub 00:24 Managing the end to end tenant journey 00:32 What does Tenant Hub include? 00:45 What you can access with Tenant Hub 00:59 Tenant Hub benefits Transcript for Tenant Hub - Housing Associations tenant portal 00:00:04:03 - 00:00:32:11 Speaker 1 Introducing Tenant Hub, a case management framework with a self-service portal made specifically for housing associations. It's a standalone solution, but it easily integrates with third party systems. Use it to bridge the gaps if you're existing solution to manage the entire end to end tenant journey. You'll have a single view of tenant records, real time reporting, and your team will deliver exceptional customer service. 00:00:33:07 - 00:01:03:09 Speaker 1 Tenant Hubs. Out of the box solutions include a self-service portal, an omni channel, contact centre and solutions for case management payments, arrears and property management. You'll get access to share and download housing specific applications. You'll have the power to build new applications quickly and tailor applications built by other housing associations to suit your needs. Transforming processes this way saves time and reduces process repetition. 00:01:03:18 - 00:01:36:10 Speaker 1 Customer experience soars, and you'll move on to improve other services without any extra costs. Tenant Hub offers the best of both worlds applications and functionality to get you started fast, plus freedom and flexibility to build to meet your requirements. You're in control. Move to a digital system quickly and transform your tenant experience. Talk to us. #tenantportal #localgov #housing