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In Episode 24 of Talking Roadmaps, Justin Woods speaks with Jake Burghardt about whether Product Operations can multiply the impact of research. They explore how research often goes unused, how Product Ops can operationalise insights across teams, and practical ways organisations can ensure discovery work actually influences product decisions and roadmaps. Jake is the author of "Stop Wasting Research" from Rosenfeld Media and consultant at Integrating Research. Previously, he owned insight activation initiatives in Amazon’s Retail and Alexa divisions, among a range of other roles in 20+ years in tech. 0:00 - Introduction 2:51 - Why do companies need product ops? 7:43 - What else is the purpose of product ops? 9:28 - How does rediscovery work within an organisation? 13:16 - Who does product ops help within an organisation? 16:12 - How do you justify having product ops? 18:33 - How do you share the insights of that research? 21:18 - What do you consider to be best practice in Product Ops? 23:55 - What are the biggest mistakes in Product Ops 27:56 - How do we make sure that information is still contemporary? 30:04 - How is the roadmap process involved in product ops? 33:20 - Should we have research roadmaps? 35:09 - Whose advice on Product Ops do you listen to? 37:10 - If you had to distil your philosophy on Product Ops in 1 or 2 sentences, what would it be? 38:49 - What hasn't been asked that should have? 41:45 - How can people get in touch? Thanks for watching 👍 Be sure to check out their links... LinkedIn: / jakeburghardt Book: https://rosenfeldmedia.com/books/stop... Coupon code for 20% off in checkout: SWR-POD Website: https://www.integratingresearch.com/ ResearchOps Review: https://www.theresearchopsreview.com/ ResearchOps Community: / researchops Subscribe to stay up to date on all the latest roadmapping tips! / talkingroadmaps Phil Hornby and Justin Woods, Co-hosts and Co-creators of Talking Roadmaps https://www.talkingroadmaps.com/ #productops #expert