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Welcome to episode 159 [originally broadcast on Wednesday 10 April 2024] of #mhTV​​​​​​​​. This week Nicky Lambert and David Munday spoke with guest Auzewell Chitewell about Using quality improvement in practice. AC - Auzewell "Auz" Chitewe is an experienced healthcare leader, passionate about Quality Improvement and transformational change. Responsible for delivering the quality improvement plan at East London NHS Foundation Trust (ELFT) - a mental health, community health and primary care provider rated 'outstanding' by the Care Quality Commission (CQC). Also an Improvement Advisor and faculty on the application of quality improvement methods with the Institute for Healthcare Improvement (IHI). Auz trained as a nurse and is an Improvement Advisor working as Associate Director for Quality Improvement at ELFT. In addition to his support of frontline improvement projects, Auz is experienced in developing and delivering system-wide work programmes, collaboratives and learning systems. Some of his work has centered on improvement to reduce bed occupancy, improve access to services, joy in work, and improving population health using the Triple Aim framework (patient experience, population health outcomes and value for money). He has experience providing strategic and operational leadership in organisations looking to building a culture of continuous quality improvement that involves everyone. He is a recipient of the NHS Leadership Academy Award in Senior Healthcare Leadership and is a senior member of faculty for coaching and teaching on improvement science across professional, communities and organisational boundaries. His leisure interests include shooting 360º photography. Some X links to follow are: VG - https://www.x.com/VanessaRNMH NL - https://www.x.com/niadla​​​​​​​​ DM - https://www.x.com/davidamunday AC - https://www.x.com/auzewell Credits: #mhTV Presenters: Vanessa Gilmartin, Nicky Lambert & David Munday Guest: Auzewell Chitewell Theme music: Tony Gillam Production & Editing: David Munday