First Client Meeting Sales Call— Role Play w/ Melinda Livsey Ep7 скачать в хорошем качестве

First Client Meeting Sales Call— Role Play w/ Melinda Livsey Ep7

How to talk to a potential client during the first sales call or new business inquiry. How can you improve your client on-boarding process? What do you do when a client calls and asks "How Much?". How should you respond to new business inquiries? Another in-depth conversation with designer and business owner Melinda Livsey exploring how to build client trust and rapport. Melinda Livsey Marks and Maker http://www.marksandmaker.com Skillshare Affiliate link: http://skillshare.evyy.net/c/375188/2... -- 01:50 I'm getting more business inquiries, though I'm fumbling on the initial call. 05:15 Role Play: client first call / consultation 19:30 Critique Yourself: Seeing yourself in the third person and reading the situation of the room are valuable skills 23:10 Client call breakdown: positively influence the mood/tone of the call 27:00 Learn how to respond to objections, and detach from your expectations and the outcome 30:46 Role Play Reversal: first client call/consultation 33:25 Entrepreneurs often have the desire or need to do better in sales. 38:53 Roleplay Reversal breakdown (Chris): Took Control of Conversation Explained What's included for what the client pays for Had confidence in his own abilities Upfront with any area he was lacking experience in Offered Alternatives Honest with what could be offered 39:40 I'm trying to win your trust, and help you achieve your goals. 40:20 Show interest and be specific about the project. 41:13 Embrace the client and the job 41:58 Say things with a smile, the tone of your voice will change 43:31 Be grateful: Don't take opportunities for granted. Acknowledge that you care and share similar values. 44:22 Change your mentality & perspective. Apply what you learn. 46:14 Why did you not focus on the scope of work in the client call? 47:40 How do I tie in defining the scope of work, proposal and branding questionnaire all together? 49:00 If you are able to help a client solve a problem through talking, you should charge for it. 50:07 The first call is about: Building Rapport Earning Trust Communicating the Budget Demonstrating enthusiasm and passion 50:50 Bell Curve: Lower level clients have more objections, but higher level clients have harder questions. — 👉Subscribe: https://goo.gl/F2AEbk 👉See our Academy Channel: https://goo.gl/vB9zoP Want a deeper dive? Typography, Lettering, Sales & Marketing, Social Media and The Business of Design courses available here: https://goo.gl/bRt5qd — Love the content? Become a sustaining member for $5/mo today. https://goo.gl/nwekfL BOOKLIST – Essential Reading for Creative Professionals: https://bit.ly/biz-booklist Essential Design Books: https://bit.ly/futur-design-books Kits & Proposals: https://goo.gl/mSjuWQ Visit our website: https://www.thefutur.com FREE resources: https://goo.gl/Qh6gHr Mandarin (Chinese) Subtitles on UiiUii https://uiiiuiii.com/?s=the+futur — We love getting your letters. Send it here: The Futur c/o Chris Do 1702 Olympic Blvd. Santa Monica, CA 90404 USA — OUR AFFILIATE LINKS Webflow: http://bit.ly/2EbET9l Retro Supply Co.: http://bit.ly/2GW8gzR Skillshare: https://goo.gl/YCo2uT Amazon: http://bit.ly/thefuturishere Creative Market: https://goo.gl/g4jlTE Design Cuts: http://bit.ly/2GSsAR3 Epidemic Sound: http://share.epidemicsound.com/thefutur Bring Your Own Laptop Tutorials: byol.me/thefutur By making a purchase through any of our affiliate links, we receive a very small commission at no extra cost to you. This helps us on our mission to provide quality education to you. Thank you. — 🎙 Futur Podcast: https://thefutur.com/podcast/ ✍️ Futur Blog: https://thefutur.com/blog/ — Credits: Executive Producer– Chris Do Host– Chris Do & Melinda Livsey Cinematography– Aaron Szekely Art Director— Molly Drill Editor– Stewart Schuster Futur Theme Music – Adam Sanborne http://www.adamsanborne.com Annotations & SEO – Isaiah Nwukor Typefaces: Futura, Din Futur theme song— Adam Sanborne === *By making a purchase through any of our affiliate links, we receive a very small commission at no extra cost to you. This helps us on our mission to provide quality education to you. Thank you.