Top 10 Outbound Dialer Best Practices to Boost Sales & Compliance | Convoso скачать в хорошем качестве

Top 10 Outbound Dialer Best Practices to Boost Sales & Compliance | Convoso

Convoso CEO Nima Hakimi and VP of Marketing Lisa Leight share the Top 10 Outbound Dialer Best Practices needed to be successful in the modern call center industry. Learn how to leverage Predictive Dialer technology, implement a compliant multi-channel strategy, and make decisions in real-time to lower your Cost Per Acquisition (CPA). This important panel breaks down the most perplexing frustrations for outbound dialing operators and covers essential topics, including: • Gaining visibility into call flagging and DID management. • Understanding and achieving STIR/SHAKEN A-level attestation. • Maximizing agent morale and bottom-line profit with superior Answering Machine Detection (AMD). • Using Dynamic Scripting to personalize pitches and ensure state-specific TCPA compliance. Watch this complete guide to make sure your outbound call center does not just survive, but thrives in the face of ever-changing regulations. Tune into the full conversation here, or read up on all these outbound dialer best practices over at the Convoso blog: https://www.convoso.com/blog/best-pra... 🟣 Panel Chapters 🟣 0:01:43 - Tip 1: Understanding CPA (Cost Per Acquisition) at a Deep Level 0:02:50 - Tip 2: Visibility into Call Flagging, Blocking & DID Management 0:05:09 - Tip 3: Reducing Flagging with Multi-Channel & Redial Strategy 0:06:47 - Tip 4: Branding Your Caller ID with Verified Calls & Campaign Registry 0:07:56 - Tip 5: Managing DID Volume by Geographies and Call Ratios 0:09:37 - Tip 6: Maximizing Call Deliverability with STIR/SHAKEN Attestation 0:11:08 - Tip 7: Personalizing Pitch with Dynamic Scripting & Compliance 0:13:10 - Tip 8: Maximizing Agent Time with Superior Answering Machine Detection (AMD) 0:16:03 - Tip 9: Prioritizing Real-Time Leads & Maintaining Dialer Momentum 0:17:34 - Tip 10: Quick Adaptation to Ever-Changing TCPA & State Regulations 🟪 About Convoso 🟪 Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. Learn more about how you can supercharge growth with the #1 AI-powered B2C sales platform: www.convoso.com Keep in touch with Convoso! 💟 https://www.convoso.com/blog/ 💟   / convoso   #CallCenter #PhoneNumberReputation #STIRSHAKEN #OutboundDialer #callcentertech #complianceexperts #Convoso #CampaignGrowth #PredictiveDialer