Boston Scientific on Talent Management in Emerging Markets and Improving Customer Service скачать в хорошем качестве

Boston Scientific on Talent Management in Emerging Markets and Improving Customer Service

There's an air of California Gold Rush when people discuss Emerging Markets - a barely tapped pool of riches, just waiting to be uncovered by the right person. Of course the reality is far more complex than this. So if you are expanding your organisation into these territories how do manage it to make sure you have the right people in the right place doing the right jobs? We discussed this with Todd Jackson, VP of Global Supply Chain Planning for medical device manufacturers, Boston Scientific who tells us about their approach to talent management while going through the complex process of expanding from US-based multinational to fully global company. Todd also spoke about Balancing customer service with working capital - what is it and how is it possible? Watch the video to find out.