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Send a text (https://www.buzzsprout.com/twilio/tex...) Kevin and Brody welcome Jerel Benton, Assistant Provost for Student Success at Radford University, for a conversation that travels from the tutoring rooms to the leadership table. Along the way, Jerel shares how a nursing major became a student success leader, why empathy is not the same thing as softness, and how consensus can sometimes slow progress instead of strengthen it. They dive into the mentors who quietly change the trajectory of our careers, building trust as a new leader (care, reliability, competence, sincerity), why relationships and culture of care are universal truths in higher ed, what it really takes to lead student success work without burning out, and yes, a spirited Kentucky vs. Indiana basketball detour. *The Pickup Meeting is a spinoff of the Adventures in Advising podcast! Follow us on Instagram (https://www.instagram.com/advisingpod...) and Facebook ( / advisingpodcast ) ! Also, subscribe to the Adventures in Advising YouTube Channel ( / adventuresinadvising ) ! Have a question? Want to chat? E-mail us at thepickupmeeting@gmail.com (mailto:thepickupmeeting@gmail.com) ! Connect with Brody ( / michael-brody-broshears-2b65977 ) and Kevin ( / kevin-thomas-48a0a25a ) on LinkedIn.