Case Study: Levels of Management- Business Studies (054) XII, Hot Topic 2023 CBSE Examination скачать в хорошем качестве

Case Study: Levels of Management- Business Studies (054) XII, Hot Topic 2023 CBSE Examination

This video is helpful for a student’s class XII-C.B.S.E (As a Sample Paper guidance, 2023 Board Examination, CBSE 2023) to understand the concepts of Levels of Management as syllabus for board examination 2023 Business Studies (054). On the basis of extent and amount of authority and responsibility, a chain of superior-subordinate relationship is created. ThiS chain is known as Hierarchy or levels of Management. The hierarchy of management positions from top to bottom is called levels of management. In an organisation, three levels of management are usually identified: . 1. Top Level Management 2. Middle Level Management 3. Lower Level or Supervisory Level or Operational Level Management Level of a manager determines the amount of authority and status enjoyed by him. Top level includes Board of Directors, Chairman, Managing Director, Chief Executive Officer, Chief Operating Officer, President, Vice-President, General Manager and other senior executives. Main Functions of Top Level Management 1. Determine the objectives for the organisation: Objectives are goals which every enterprise seeks to achieve. So, determining objectives is the most important function of top management. 2. Framing of plans and policies: The objectives are realised through plans and policies. Top management lays down plans and policies to achieve the objectives. 3. Setting up an organisational framework: Top level determines the organisational structure to execute plans and policies. 4. Assemble the resources: Top management also arranges resources of men, machines, materials and money to achieve the desired goals. 5. Coordinate and control the performance: Top management coordinates the activities of various individuals and departments and exercises overall control of the organisation. 6. Analyse the business environment: Top level analyse the business environment and scan its implications for the survival and growth of the organisation. Top-management is described as the policy-making group, responsible for the overall direction and success of an organisation. Middle level management consists of heads of different functional departments, like Departmental Managers (Purchase, Production, Finance, Marketing and Personnel Managers) and other executive officers attached to different departments (like operations manager, plant superintendent, etc.). Main Functions of Middle Level Management 1. Interpret the policies framed by top management: Middle level managers explain and interpret.policy decisions of the top level to lower level managers. 2. Selecting suitable operative and supervisory personnel: They recruit and select suitable employees for their departments. They also develop and train the employees for better functioning. 3. Assign duties and responsibilities to lower level management: Middle level managers issue detailed orders. and instructions to lower level managers and coordinate the activities of various work units. 4. Motivate personnel to achieve desired objectives: They motivate personnel to improve their performance in order to achieve desired objectives. 5. Cooperate with entire organisation: Middle level cooperates with other departments, top level and lower level management, so that organisation functions smoothly. Lower level management consists of supervisors, foreman, superintendent, section officers and other members directly concerned with control of operative employees. Main Functions of Lower Level Management 1. Issue orders and instructions: Lower level managers issue orders and instructions to workers. and supervise and control their functioning. 2. Prepare plan for activities: They plan day-to-day activities and assign tasks to subordinates, guide them and take corrective steps, whenever necessary. 3. Assign and assist in work: They assign work to the workers and also assist them by explaining work procedures and solving their problems. 4. Represent worker's grievances: Lower level managers report worker's grievances to middle level management as they are in direct contact with them. 5. Safe and proper working environment: They are responsible to provide safe and secure work environment to workers. They are required to maintain proper discipline and congenial atmosphere in the factory. 6. Helping middle level management: They help middle level management in selection, training, placement and promotion of workers. 7. Encourage initiative of employees: They encourage workers to take initiative and welcome their suggestions and reward them for good , ' suggestions.