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In the debut episode of “The Trusted Advisor,” the RSPA’s Jim Roddy shares insights and highlights from RetailNOW 2019. “At the show, there was a general attitude of executives saying, ‘I’m not exactly sure what 2020 is going to look like for me, but I’m not standing still.’ Instead of just battening down the hatches and bracing for change, many RetailNOW attendees told me they’re disrupting themselves.” “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is a content series designed specifically for point of sale resellers and software developers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.