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Transforming Healthcare Through Technology with Ashwini Hassija

Summary In this episode of Inside the Leader’s Mind, David Suson speaks with Ashwini Hassija, a senior healthcare technology leader with more than 30 years of experience across healthcare, biotech, and insurance. Ashwini shares his journey from programmer to executive leader, explaining how his passion for working with people and solving real business problems shaped his career. The conversation explores leadership challenges in today’s AI-driven world, the importance of helping teams understand the “why” behind their work, and how leaders can build trust, compassion, and alignment within their organizations. Ashwini also reflects on opportunities to improve healthcare systems by better connecting technology, providers, and patient experiences. Takeaways Purpose matters: Leaders must help teams understand why their work exists, not just what to build. AI amplifies leadership responsibility: Technology is only as effective as the clarity of input and business context behind it. Mindset over background: Engineering and education shape thinking, but success depends on adaptability and perspective. Trust drives performance: Passion and compassion create stronger, more committed teams. Healthcare has room to improve: Better coordination and systems can significantly improve patient outcomes and experiences. Soundbites “AI is only as good as the input you provide to it.” “When the team says, ‘Now I understand why I’m doing what I’m doing,’ that’s leadership success.” “You’re only as good a leader as the team that supports you.” “Passion and compassion are the foundation of strong leadership.” “We have world-class doctors, but the system around them still needs to work better for patients.” Timestamps 00:01 Introduction to Ashwini Hassija 01:28 Career journey from programming to healthcare leadership 03:41 Why people skills mattered more than coding 08:52 AI, programming, and business value 11:03 Leadership challenges in an AI-driven workplace 13:27 Helping teams understand the “why” 15:44 Leadership superpower and developing others 18:09 Advice for experienced and emerging leaders 20:05 Building trust through vulnerability and compassion 25:03 Reflections on books, speaking, and sharing ideas 31:46 Improving healthcare systems through better coordination Guest Contact Info LinkedIn: LinkedIn:   / ashwini-hassija   Keyword tags Ashwini Hassija, David Suson, healthcare leadership, healthcare technology, AI in healthcare, leadership development, purpose-driven leadership, digital transformation, patient experience, team development, Inside the Leader’s Mind