Unlocking Difficult Conversations, presented by Caroline Melkonian, UAlbany Class of 1986 скачать в хорошем качестве

Unlocking Difficult Conversations, presented by Caroline Melkonian, UAlbany Class of 1986

Have you avoided a difficult conversation in the last month that you knew you should have had? For most of us, that answer is Yes. Why is that? Because it’s scary and uncomfortable? Probably, but it shouldn’t be. Every avoided difficult conversation becomes more expensive over time—in lost productivity, damaged relationships, and missed opportunities. I’m a professional mediator who helps people turn those conversations into opportunities. Learn how to raise hard issues at work or home with confidence and curiosity. You’ll leave with strategies you can use immediately to reduce tension, build trust and move forward. ABOUT THE PRESENTER: Caroline Melkonian ’86 is a professional mediator based in the Capital District. She specializes in divorce, family, and workplace conflict resolution. Prior to founding her mediation practice, Caroline Melkonian Mediation, Caroline served as a labor negotiator for the State of New York, where she negotiated and administered terms and conditions of employment for more than 50,000 state employees and health insurance benefits for over one million state and local employees. With more than 20 years of experience navigating complex disputes, Caroline draws on her background in negotiation and mediation to help individuals and organizations identify underlying interests, communicate more effectively, and reach agreements that allow them to move forward with clarity and confidence.