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🎙️ Join us for “Live with Sondra” with Ken Handler, President of Global Management Amusement Professionals! Ken is a world leader in driving revenue and mastering the "conception to operations" pipeline for waterparks. He'll cover key strategies for your facility: ▶ How to maximize every revenue opportunity from the start-up phase. ▶ Secrets to successful F&B operations in waterparks and ski resorts. ▶ Strategies for balancing creative vision with operational logistics. ▶ Scaling global attractions for long-term profitability. Chapters: 0:00 - The Million Dollar Question: Where is your revenue leaking? 0:45 - Intro: Waterpark Wealth with Sondra Shannon 1:12 - Engineering Revenue: Introducing the G6 Ecosystem 2:15 - Meet Ken Handler: 20 Years of Turnaround Expertise 4:11 - The Power of Community: Networking in the Attractions Industry 6:18 - From Passion to Strategy: The Consulting Approach 7:59 - Hospitality vs. Service: The #1 Operational Challenge 10:43 - Hiring for Attitude: Finding the Future Talent of the Industry 12:54 - Beyond the Degree: The Value of Lifelong Learning 15:11 - Elevating F&B: Turning Food into a High-Margin Experience 18:38 - Data vs. Feelings: Using Technology to Scale Your Bottom Line 19:40 - Turnaround Secrets for Distressed Properties 22:02 - Redefining Training: Why Your Management Team Needs Development 24:29 - Measuring Efficiency: The Statistics That Actually Matter 29:01 - The GM Mindset: Resiliency, Follow-Through, and Hard Conversations 32:41 - Masterclass Recap: How to Get in Touch with Ken 34:09 - The Pandemic "Internet Hug": Supporting the Industry in Crisis 35:34 - Final Thoughts: Revenue is Strategy, Design, and Execution 36:55 - Outro: Join the Conversation (#Replay) 📅 RSVP to learn how to transform your attraction into a high-revenue powerhouse! Want to catch up on past shows, connect with us or be a guest? Visit: https://linktr.ee/livewithsondra #LivewithSondra #WaterparkRevenue #AmusementOps