03_Incident Management in Practice_Scott Taylor скачать в хорошем качестве

03_Incident Management in Practice_Scott Taylor

DETAILS: In most organisations there are a myriad of issues identified that need to be addressed at some stage, but where do you record this information? It could be a leaking pipe, a balding tyre, a crack in foundations, and so on. How do you determine what needs to be fixed “now”, and what can wait till larger maintenance tasks are being undertaken? Who is accountable for defect in its current state? What is required to fix the defect? Should the asset be repaired or replaced? Can several of these defects be grouped together to close them out more cost-efficiently? This presentation will cover Port Waratah’s journey through implementing the Maximo Defects application, how it has been transformed in recent times, and how it will form part of Port Waratah’s overall asset management strategy going forward. Mr Scott Taylor Specialist Business Systems Port Waratah Coal Services IT Developer and DBA background, now leading a team of developer and business analysts focusing in business improvement opportunities. Have been focusing our energies around the Maximo platform for the past 10+ years, with the addition of the HSE modules, integrations with external systems, and some custom developed applications using Maximo as the data source