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From the Shaker Green Room at RecFest USA, Jason Pistulka, Assistant Vice President of Talent Acquisition Operations at HCA Healthcare, where he emphasizes the critical gap in operational excellence within recruiting organizations, sits down for a chat with the boys. He critiques the over-reliance on AI for solving recruitment issues, advocating instead for a focus on operational excellence. Jason discusses HCA's branding strategy, which includes market-specific hospital names, and utilizes HCA's scale and healthcare excellence as recruitment advantages. He notes the return to normality in job openings post-COVID, mentioning the significant hiring of 200 new recruiters during the peak of the crisis, which now feels less challenging. He points out challenges in vendor services due to the unique scale of HCA's operations, stressing the importance of educating vendors about these specific needs. Jason also highlights HCA's focus on a talent transformation roadmap and the upcoming automation initiatives aimed at enhancing recruitment efficiency and data capture. He expresses skepticism about AI's role in candidate selection but sees value in automation for improving recruitment processes.