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In this episode of The Founder Files, we sit down with Greg Smith, the co-founder and CEO of Onespark, now known as Dis-Chem Life. Greg takes us through the journey of building one of South Africa’s most disruptive insurtechs, and the exciting partnership and 50% acquisition by Dis-Chem. We also discuss scaling, how founders become bottlenecks, and how Greg shifted to "founder mode" to unblock his team. Greg highlights the challenges of maintaining quality and culture during rapid growth and the strategic value of the Dis-Chem partnership in accelerating success. If you’re an entrepreneur navigating the challenges of scaling, building partnerships, or dealing with the growing pains of business growth, this conversation is packed with invaluable insights for you. ---------- Book a curiosity call with Cameron: https://www.metavolve.co/contact-us This episode is brought to you by Metavolve. Metavolve is a team of focused experts committed to helping entrepreneurs like you scale their businesses successfully. Reach out to our team to learn more: https://metavolve.co/ ---------- To support The Founder Files: 🔔 Subscribe and turn post notifications on ⭐ Leave a comment to let us know your thoughts 💭 Share your thoughts on LinkedIn and tag Cameron Coutts 🔗 Connect with Greg: LinkedIn: / greg-smith-154691184 🔗 Connect with Cameron: Instagram: / thefounderfilespodcast LinkedIn: / cameron-metavolve ---------- 00:00 Introduction 03:32 OneSpark’s Partnership with Dis-Chem Life 08:50 What Is OneSpark? 12:02 How OneSpark Uses AI for Advanced Risk Analysis 18:31 Breaking Down the Tech Behind OneSpark 25:26 Finding Product-Market Fit and Overcoming Challenges 32:06 The Hard Part After Landing Your First Sale 42:17 The First Major Bottleneck And How They Fixed It 57:38 How Greg Is Elevating His Management Team 01:02:52 Why Quality and Customer Experience Get Worse Before They Improve 01:10:00 The Cultural Shift of Integrating with a Corporate Giant 01:17:19 How OneSpark’s Strategy Is Evolving 01:29:23 The Future of Dis-Chem Life 01:33:16 Why Choosing the Right Co-Founders Is Critical 01:38:46 Final Reflections