CharMeck 311 Celebrates 20 Years скачать в хорошем качестве

CharMeck 311 Celebrates 20 Years

Since 2005, CharMeck 311 has been the one number residents can call to connect with city services. For 20 years, the team has been committed to delivering excellent customer service and adapting to meet Charlotte’s needs. Join us in celebrating this milestone and watch the anniversary video highlighting the people who make it possible. 00:00 - Intro 00:14 - Sean Johnson (311 Contact Center Supervisor) 00:30 - Robert Ethridge, Jr. (Quality Assurance & Training Analyst) 00:54 - From the Hugo Hotline to 311 01:46 - Adapting to a Changing City 03:00 - Looking Back at the Past 20 Years 03:42 - Lessons Learned City of Charlotte Housing & Neighborhood Services: https://www.charlottenc.gov/City-Gove... CharMeck 311: https://www.charlottenc.gov/Help311 Follow Housing & Neighborhood Services on social:   / hnscharlotte     / hnscharlotte     / hnscharlotte   Learn more about Housing & Neighborhood Services Resources: https://bit.ly/m/hnsclt Sign up for the Housing & Neighborhood Services newsletter: https://publicinput.com/hns