Success Leads To Customer Delight: Armor Protective Packaging скачать в хорошем качестве

Success Leads To Customer Delight: Armor Protective Packaging

What we at ARMOR consider a “success story” covers the gamut. While we celebrate when can save a customer money on their corrosion management products or when we put together a corrosion management plan that saves employee time and labor, not every success story is full of glitz and glamour. Sometimes a success story is as simple as expediting an urgent order or hand delivering product to a customer located close to the company’s headquarters. Sometimes a success story is as simple as there is no problem at all. We took our quest for success stories to the front lines of the ARMOR workforce –we asked members of our customer service and sales representative teams to step in front of the camera and tell us about a personal customer experience. We aren’t trying to toot our own horn, but instead demonstrate our company-wide focus to delight the customer on small and large-scale efforts. Take a look at the short video below. It features Julie Eastwood, ARMOR Senior Customer Service Leader, as she recounts an urgent customer order story – it came at a time when literally and figuratively the “chips were down.