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Turning Questions to Revenue

Is your customer support team sitting on a goldmine? Most brands treat customer questions as a cost to be minimized. But the data shows that questions are buying signals. Shoppers who interact with Q&A content convert at 157% higher rates than those who don’t. In this video, we explore how NexusIQ Commerce transforms your digital ecosystem from a silent catalog into a revenue-generating dialogue. Learn how to stop losing the 83% of shoppers who abandon carts due to missing info and start driving a proven 10% revenue lift. 👇 RESOURCES & LINKS 👇 Calculate Your Revenue Lift: [Link to ROI Calculator] Download the Investment Deck: [Link to Deck] Book a Platform Demo: [Link to Demo Page] -------------------------------------------------------------------------------- IN THIS VIDEO, YOU WILL LEARN: 💸 The "Silence" Tax Why 53% of consumers are frustrated by brands they can’t message, and how unanswered questions on Amazon and your website are killing conversion rates. 🧠 The Commerce Brain Architecture How NexusIQ acts as a "Single Source of Truth." We explain how we ingest data from your PIM, DAM, and CMS to create a Unified Knowledge Graph that powers every interaction. 🚫 Ending Hallucinations with RAG See how Retrieval-Augmented Generation (RAG) ensures your AI answers are grounded in vetted company facts—never guessing, never hallucinating. 🛡️ Safety & Compliance Guardrails For FMCG and Health brands, accuracy is a legal requirement. We demonstrate the Allergen Ontology and compliance layers that validate every answer against FDA/FALCPA rules before it reaches the customer. 📈 The 10% Revenue Lift Move beyond "deflection rates." We show you how to track Question-to-Sale Attribution, proving exactly how much revenue is generated by answering pre-purchase queries. -------------------------------------------------------------------------------- ⏱️ TIMESTAMPS: 0:00 - Intro: Questions are Buying Signals 1:30 - The 157% Conversion Stat Explained 3:15 - Introducing NexusIQ: The Intelligence Engine 5:00 - How RAG Architecture Prevents Hallucinations 7:45 - The Dynamic Persona Engine (Ferrero Use Case) 10:20 - Compliance Guardrails for Regulated Industries 12:50 - Measuring Success: Question-to-Sale Attribution -------------------------------------------------------------------------------- ABOUT NEXUSIQ COMMERCE NexusIQ is the Conversational Commerce Intelligence System (CCIS) that acts as the "brain" of your digital ecosystem. We unify your product data to deliver real-time, compliant, and revenue-driving responses across Amazon, WhatsApp, Voice, and the Web. #ConversationalCommerce #EcommerceGrowth #GenerativeAI #NexusIQ #RetailTech #CustomerExperience #RAG